Privacy Policy

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for an account
• Subscribe to our services
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and email address
• Company or business name
• Billing information and payment details
• Amazon Seller account information (when connected)

2.2 Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

We also keep the last 50 searches you run on the site (the search terms and product codes you look up) and the search terms you enter on Amazon while signed in to the Sensei browser extension (only the term and the marketplace, never the products on the page) for up to 180 days, so you can pick up where you left off. You can delete them at any time from the research card on your home screen.

2.3 Amazon Marketplace Data

To provide our analytics services, we collect and process publicly available Amazon marketplace data, including:

• Product listings and prices
• Best Seller Ranks (BSR)
• Keyword rankings and search results
• Review counts and ratings

2.4 Diagnostic Data (Browser Extension)

If you explicitly opt in, the Sensei browser extension records diagnostic events about its own operation to help us fix cases where expected data does not appear. This is off by default and is never enabled without your consent.

What we record: which internal step the extension performed, how long it took, whether it succeeded, and if not, a predefined failure reason (for example "page could not be loaded" or "product rank not found"); the extension version; the type of Amazon page you were on and its marketplace; the product identifier (ASIN) involved; the search term when you are on a search results page; and, when an error occurs, a short excerpt of that page's text so we can see what the extension actually encountered.

What we do not record: your name, email address, phone number, postal address, order details or customer information. Page excerpts are automatically stripped of such details before they leave your browser, and no excerpt is ever taken from Seller Central or account pages.

Records are stored only in your own browser and are transmitted to our servers only when an error occurs or when you choose "Report a problem". Diagnostic data is deleted automatically after 90 days. You can turn this off at any time in Settings, and you may request deletion of all of your diagnostic records at [email protected].

Declining or disabling diagnostic data does not restrict any feature of the extension.

2.5 Information From Google Sign-In

When you choose "Sign in with Google," we receive the following information from your Google Account: your email address, your name, and your profile picture. We request only the openid, email, and profile scopes, and we use this information solely to authenticate you: to create your account, sign you in, and recognize your account on later visits. We do not access your Gmail, Drive, Calendar, Contacts, or any other Google service data.

We keep this information for as long as your account exists. When you delete your account, or ask us to delete it at [email protected], we delete or anonymize it as described in Section 6 (Data Retention). We do not sell this information, we do not use it for advertising, and we do not share it with third parties, except with the infrastructure providers that are necessary to operate the Services (such as authentication and hosting providers), who may process it only on our behalf.

Sensei Verse's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative information and service updates
• Respond to inquiries and provide customer support
• Personalize your experience and deliver relevant content
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Services (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a machine-readable copy of your data
• Opt-out: Opt-out of marketing communications

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the Services to function properly.

Types of cookies we use:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: